State of Video Conferencing

Data to help leaders understand how video conferencing impacts communication throughout their organization and choose what setup is right for them.

Video Conferencing Software & Comparisons

45% of companies choose Zoom or Skype for Business over all other options.

64% of companies with 500 or more employees use Skype for Business. 72% of companies with 500 or fewer use Zoom.

Zoom, Skype for Business, and Google Hangouts are the most used among growing companies.

Zoom customers are more than 2x as likely to recommend Zoom to friends and colleagues.

In 58% of organizations, executives influence which video conferencing solution the company chooses.

This is consistent across all company sizes.
31% of C-level executives would like to know the engagement level of their last meeting.

Video Conferencing Equipment & Setup

27% of the time, a team's #1 challenge with video conferencing is finding and booking conference rooms.

Companies with 5,000-10,000 employees struggle the most with having enough conference rooms.
Today the far majority of conference rooms have a TV or monitor. Very few use tablets to start the meeting.
Companies with 200 or more employees are 3x more likely to use tablets to manage their conference rooms.

Video Conferencing Benefits & Challenges

93% of people agree that video conferencing is effective at improving the connectedness of remote employees
89% of companies still use multiple video conferencing platforms. On average, a company switches between 2-3 different conferencing solutions.

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